Terms + Conditions

By visiting ritasuzanne.com, you are consenting to these Terms and Conditions.

Overview

The terms "we," "us," "our," and "Rita Suzanne" refer to R Suzanne Creative LLC. The term "Site" refers to https://ritasuzanne.com. The terms "you" and "your" refer to visitors and users of the Site.

Use of the Site is subject to these Terms and Conditions. By using the Site, you agree to these Terms and Conditions and acknowledge reading them.

Use of the Site

The Site is intended for adults. To use the Site, you must have the legal capacity to enter into these Terms and Conditions.

Information on the Site is provided for general informational purposes and is subject to change. We make no representation or warranty that the information provided is accurate, complete, reliable, current, or error-free, and we disclaim liability for any inaccuracy, error, or omission.

You may use the Site for lawful purposes only. You must not use the Site in any way that violates applicable law, infringes the rights of others, or interferes with the operation of the Site.

You must not post or transmit through the Site any material that infringes the rights of others or that is threatening, abusive, defamatory, invasive of privacy, obscene, or otherwise unlawful.

Relationship to the Independent National Board for Grief Certification

This Site is operated independently of the Independent National Board for Grief Certification. Nothing on this Site constitutes an official communication, policy, or position of the board.

Certification standards, policies, fees, and application terms are published at inbgc.org and are governed by the board's own terms, not by these Terms and Conditions. Use of this Site, and any purchase of Rita Suzanne's services, creates no relationship with the board and has no effect on any application, eligibility review, Board Examination, or credentialing decision.

Services purchased on this Site

Referral System Setup and Inquiry Follow-Up Setup are one-time services sold on this Site. Each service includes what is described on its service page at the time of purchase. By purchasing a service, you agree to the terms in this section.

Payment. Each service is $750, paid in full at the time of purchase through Stripe. There are no monthly fees from us.

All sales are final. We do not offer refunds, full or partial, for any service once it has been purchased. This includes, without limitation, situations where you do not complete the intake, do not book or attend your working session, or decide not to use what we deliver. If you have questions about whether a service is right for you, contact us through the contact page before you buy.

Scheduling. After purchase, you complete an intake form and book a working session. You may reschedule your working session by giving at least 24 hours' notice using the link in your booking confirmation.

Your responsibilities. You agree to provide accurate information and the materials requested in the intake. You are responsible for your own accounts and subscriptions with third party tools, including Airtable, and for any fees charged by those providers, including upgrades to paid plans. You write and send every message to your clients, prospects, and referral partners, and you are responsible for what you send, including any claims made about your business.

Confidential information. Do not include health information or other sensitive information about third parties in your intake or materials. Your Airtable base will hold contact information about people in your network and your prospects, and you are responsible for what you store in it. We keep the information you share with us confidential, access your base only to build and hand off your service, and use the information only to deliver your service.

Ownership. The Airtable base we build for you, including its records and automations, belongs to you once delivered. Templates we provide are licensed to you for use in your own business and may not be resold or redistributed. We retain the right to use our general methods, know-how, and templates with other clients.

No guarantee of results. We do not guarantee any particular outcome, including clients, referrals, sales, revenue, or search rankings. Introduction matches and follow-up reminders are suggestions, and you decide whether and how to act on them.

Third party tools. Our services rely on tools we do not control. We are not responsible for changes to the features, availability, pricing, or policies of Airtable, Stripe, Google, or any other third party provider.

Speaking, consulting, and other engagements

Except for the services described under "Services purchased on this Site," any speaking, consulting, or professional engagement is governed by a separate written agreement between the parties. Submitting an inquiry through the Site does not create a professional relationship.

Material you submit

You must not upload, post, or otherwise submit any material protected by copyright, trademark, or other proprietary right without permission from the rights holder. You are responsible for determining whether material is protected, and you are liable for any damage resulting from an infringing submission.

By submitting material to the Site, you represent that you have the authority to do so and that its use will not violate any law or the rights of any third party. You retain ownership of anything you submit, and you grant us permission to display it in connection with the Site.

We reserve the right to remove any submitted material at our discretion.

Our intellectual property

Content on the Site is our intellectual property and is protected by United States copyright and trademark law. You may not reproduce, distribute, modify, publish, create derivative works from, or commercially exploit any content from the Site without prior written consent. You may not remove any trademark, copyright, or other notice from Site content.

Affiliate links

Some links on the Site may be affiliate links, which means a commission may be earned if you click through and make a purchase. This does not affect your price. Further detail is available on our disclosures page.

Third party resources

The Site contains links to third party websites and resources. We are not responsible for the availability, accuracy, content, or policies of those sites. A link does not imply endorsement or affiliation. You assume all risk arising from your use of third party sites.

Limitation of liability

To the fullest extent permitted by law, we are not liable for any direct, indirect, incidental, consequential, special, or punitive damages arising out of your use of the Site or any service purchased on it. This includes, without limitation, damages related to service interruptions, errors, delays, computer viruses, system failures, loss of data, or unauthorized third party access to your information.

In states that do not allow the exclusion or limitation of such damages, our liability is limited to the fullest extent permitted by law. In no event shall our cumulative liability to you exceed the amount you paid us for the service at issue, or one hundred dollars if no service was purchased.

Indemnification

You agree to indemnify and hold us harmless from any losses, damages, liabilities, costs, and expenses, including reasonable attorneys' fees, arising out of your breach of these Terms and Conditions, your use of the Site, or anything you publish or send using materials we provide.

Changes to these terms

We may amend these Terms and Conditions at any time. Amendments take effect when posted on this page. Your continued use of the Site after an amendment is posted means you accept the change. Purchases are governed by the terms in effect at the time of purchase.

Governing law and dispute resolution

These Terms and Conditions are governed by the laws of the State of Ohio. The exclusive venue for any proceeding arising out of these Terms and Conditions is Delaware County, Ohio.

The parties agree to attempt in good faith to resolve any dispute through mediation before pursuing any other legal or equitable remedy.

General

Section headings are for convenience only and do not affect interpretation. No waiver of any provision is effective unless made in writing, and no waiver of one provision waives any other. If any provision is held invalid or unenforceable, the remainder of these Terms and Conditions remains in full force. These Terms and Conditions are not assignable or transferable by you.

Notices

Written notices under these Terms and Conditions should be addressed to:

R Suzanne Creative LLC
Attn: Rita Suzanne
670 Meridian Way, Suite 284
Westerville, OH 43082

Contact

Questions about these Terms and Conditions can be sent through the contact page.

Last updated October 2026.